Privacy Notice
At The Unmasked Life, your privacy matters to us. This notice explains how we collect, use, and protect your personal information when you work with us or visit our website. It also explains how you can access and update any of your personal information that is used by The Unmasked Life. Please be aware that we reserve the right to change this policy at any time.
We know privacy policies can sound overly technical, but we’ve kept this one as straightforward and transparent as possible.
YOUR INDIVIDUAL RIGHTS
Under GDPR, you have several important rights regarding your personal data:
Access: You can ask for a copy of the personal information we hold about you.
Correction: You can ask us to fix inaccurate or incomplete data.
Erasure: You can request that we delete your information.
Restriction: You can ask us to limit how we use your data.
Portability: You can ask us to transfer your data to you or another service provider.
Objection: You can object to certain types of processing, such as direct marketing.
Automated decisions: You can request not to be subject to decisions made solely by automated means (we don’t use automated decision-making).
We handle subject access requests in line with the GDPR. If you’d like to exercise any of these rights, please email us at tara@theunmaskedlife.co.uk.
If you’re unhappy about how we handle your data, please contact us first so we can try to resolve it. If you’re still not satisfied, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk/concerns.
We’re registered with the ICO under the Data Protection Register. Our registration number is C1820920.
CHANGING OR DELETING YOUR DATA
You have the right to ask what personal data The Unmasked Life holds about you. You also have the right to update or edit your personal data, or to ask us to delete your data. You can do this by emailing: tara@theunmaskedlife.co.uk.
INFORMATION COLLECTED
When you contact The Unmasked Life, whether via the website, by email, or by phone, we collect information from you. Where relevant, you may be asked for your full name, email address, phone number, and street address of the location where services will be carried out.
This website also uses Google Analytics to measure website usage. However all data that is collected is anonymised and individual users cannot be identified.
SENSITIVE DATA
In order to deliver the best services specifically tailored to your needs, we may collect sensitive data about you. This information is always optional and may include:
Any relevant physical/mental health issues.
Any relevant religious/cultural information relating to beliefs about your belongings.
Name and details of partner/children/dependents/pets at your property.
The Unmasked Life requires your explicit consent for processing sensitive data so, when you submit your details, we will send you a further communication asking for you to confirm your consent to this processing.
HOW WE COLLECT INFORMATION
When you contact us by email, phone, or through our website.
When you book a coaching session or make a payment.
When you subscribe to our emails or newsletters.
When you visit our website, which may automatically collect technical data such as your IP address, browser type, and how you use the site (through cookies and analytics tools).
WHAT WE COLLECT (AND WHY)
We only collect information that helps us deliver our coaching services effectively and maintain a good relationship with you. This may include:
Name, email address, and contact details – so we can communicate with you.
Session notes or information you share during coaching – to support your coaching journey.
Payment details – processed securely by our payment providers (we don’t store full card details).
Website usage data – to help us improve our website and services.
We process this data because it’s necessary for our legitimate business purposes, to deliver the services you’ve requested, or because you’ve given us consent. We only keep your data for as long as necessary to provide our services and meet legal or accounting requirements. After that, it’s securely deleted or anonymised.
HOW WE USE YOUR INFORMATION
We use your information to:
Deliver and manage your coaching sessions.
Respond to your messages or enquiries.
Send updates or resources you’ve opted in to receive.
Improve our website and services.
Meet legal or financial obligations (for example, record keeping).
We never sell your data, and we only share it with trusted partners who help us run our business - such as payment processors or IT service providers - and only when they meet strict data protection standards.
DATA SECURITY & PROTECTION
The Unmasked Life is committed to storing your information securely. We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
THIRD PARTIES
The Unmasked Life does not disclose any information to third parties unless legally required to do so.
LINKS TO OTHER WEBSITES
This website may contain links to other websites. Please note that once you have used these links to leave this site, The Unmasked Life cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites. We recommend always checking the Privacy Notice of the website in question.
USE OF COOKIES
What are cookies?
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience.
HOW WE USE COOKIES
Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use.
DISABLING COOKIES
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this.) Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. It is recommended, therefore, that you do not disable cookies.
You can learn how to manage cookies on your web browser by following the Browser Cookies Guide.
THE COOKIES WE SET
Forms related cookies
When you submit data to us through a form, such as that found on my contact page, cookies may be set to remember your user details for future correspondence.
THIRD PARTY COOKIES
In some special cases we also use cookies provided by trusted third parties. This section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
MORE INFORMATION
Hopefully this has clarified things for you. As previously mentioned, if you aren't sure whether you need something or not, it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
However, if you are still looking for more information, please email: tara@theunmaskedlife.co.uk
TERMS & CONDITIONS
Please read our Terms & Conditions here.
YOUR CONSENT
By using The Unmasked Life [www.theunmaskedlife] any related sites or social media pages, you are consenting to the Terms & Conditions and this Privacy Notice.
UPDATES TO THIS NOTICE
We review and update this privacy notice from time to time to stay compliant and transparent.
The latest version will always be available on our website.
Last updated: November 2025
